UTOPY Managed Services offers a flexible and cost-effective way to experience the benefits of Speech Analytics. Under our Managed Services model, your company has full access to our highly trained client services team to ensure the maximum ROI on your analytics investment.
With UTOPY Managed Services, you receive the performance optimization, customer intelligence and tailored reports you require, allowing you to focus exclusively on better understanding your business and your customers rather than application maintenance and administration. UTOPY handles all aspects of solution administration and maintenance.
UTOPY Managed Services Offers:
- Customized reporting and analysis to meet evolving business requirements
- An all-inclusive package of software maintenance, software upgrades, and professional services to update the application as business needs change over the rental term
- Complete consulting, design, implementation and integration to your recording system
- Security: Because data never leaves your premises, your customers’ privacy is protected
Benefits of Managed Services:
- Ability to focus on your business: Concentrate on results and actions required for improvement rather than administration and maintenance
- Freedom to manage your business: Instead of competing with other IT projects within your organization, UTOPY will quickly make the changes required to ensure the best use of your Speech Analytics solution
- UTOPY consultants review the solution and your changing needs monthly, making whatever changes are necessary to help you solve ongoing challenges and meet your strategic goals
- Maximum possible return on investment with the support of our trained analytics consultants
"UTOPY's domain expertise and laser focus on Speech Analytics are key differentiators in helping customers attain significant business benefits within a relatively short period of time."
