UTOPY's Partner Program is designed to nurture profitable and lasting partnerships with key channel partners across the globe. UTOPY supports over 54 languages, and has some of the largest speech analytics deployments in the industry in terms of the different types of languages in production, and the total number of calls processed. With multilingual support and a global footprint, UTOPY is able to support partners from around the world. We currently have value-added resellers in the United States, United Kingdom, Spain, Mexico, Singapore and the Philippines.
Collaborative Partnership Approach
UTOPY believes that partners are like family and takes a collaborative approach to partner relationships. We pledge to work very closely with our partners to ensure that our joint customers are satisfied and successful regardless of where they are located. This type of 24/7 support for partners has been extremely successful and has resulted in major revenue gains for partners like Fonetic. Through UTOPY's collaborative approach, Fonetic has been able to rapidly grow their business and land two of the largest banks in Spain.
90-day Partner Enablement Program
UTOPY's partnership programs include setting clear revenue goals and achieving these goals with sales, marketing and consulting support. UTOPY's partner services include a 90-day Fast Track Partner Enablement program. The Partner Enablement program brings new partners up to speed quickly through online and classroom instruction, along with joint-business development on opportunities and joint-marketing lead generation ventures. A lead registration program rewards top performing partners.
Speech Analytics Partner Program Details
- Registered Partner (Silver) - Sales certification required, eligible for new business deal registration or referral
- Solution Partner (Gold) - Advanced sales certification required, eligible for new business deal registration at higher discount levels
- Advanced Partner (Platinum) - Advanced sales and technical certification required, eligible for new business deal registration at the highest discount levels. Professional services certifications are also available so a partner can be authorized to deliver implementation services.
UTOPY's training and demonstration kits enable VAR's sales and technical personnel to showcase to prospects the Performance Optimization and Customer Intelligence solutions powered by Speech Analytics in action.
Contact Center Software Partners in a Growing Speech Analytics Market
Today, contact centers are an important bridge between enterprises and customers through agent-customer conversations. They also contain a wealth of information on customer behavior, needs and perceptions, as well as agent performance and process efficiencies. UTOPY is a pioneer in the deployment of Speech Analytics, customer intelligence and performance optimization solutions. UTOPY's partners gain a valuable competitive edge for driving contact center engagements and business growth.
"UTOPY's differentiation lays in its massive language support (54 languages in total), closed-loop solutions centered on KPIs, industry knowledge libraries, technology innovation, and recording system-agnostic platform."
